NetEase Qiyu Customer Service Workbench provides users with cloud services with online customer service functions. Users can call the API interface provided by NetEase Qiyu to send and receive guest messages through the network, and then log in to the customer service workbench provided by NetEase Seven Fish to send and receive customer service messages and process work order workflows; users can Log in to the management background provided by NetEase Qiyu to perform management and setting related operations. The number of customer service seats of NetEase Qiyu users supports flexible expansion, and provides a settlement function that pays according to the number of seats and expanded functions.